Our customizer creates your final product in real-time. While our servers are incredibly quick, it may take several few minutes to upload and finalize everything, especially if you are using large, hi-res images and working with a larger product (such as a Welcome Packet or Marketing Suite). We are constantly working on increasing the speed of our customizer and upload process, but we promise that you won’t be stuck on that page forever!
Articles in this section
- Are there tutorials to help me understand the process?
- What’s the difference between ‘Skip’ and ‘Omit’ in the customizer?
- Can I change a palette once I’m customizing a product?
- I have completed a design, and the ‘Hang Tight’ pop-up has been stagnant for a few minutes.
- Can I change the included verbiage?
- I wanted to work on the text in one of the products, so I attempted to copy and paste it into a Word document. It isn’t working - what’s going on?
- Can I change the colors & fonts within the products?
- I have added verbiage to a paragraph, and now it’s a little too long. The paragraph isn’t changing text size, so the last sentence runs off.
- Can I use any images that I’d like in your templates?
- Why isn’t my information auto-populating into the templates?