At this time, we can only process exchanges for products that are defective or damaged. If a product does not meet your satisfaction, we will issue a refund so that you may repurchase a replacement.
Articles in this section
- Can you expedite my frame order?
- Is your shipping flat-rate?
- Can I exchange my frames for another color, style, or size?
- I returned my frames and haven't received a refund. Help?
- Can I return my frames?
- How long does it take to ship my frames?
- What if my frames arrive damaged?
- Will I have to sign for my frames when they are delivered?
- How are the frames shipped?