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  1. Design Aglow
  2. Templates & Resources
  3. General Questions

General Questions

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  • Is there somewhere online that you can recommend for printing a wall cling?
  • Where should I get my templates printed?
  • Are your products compatible with Photoshop Elements?
  • Can I resize templates?
  • I did not receive a link to download my product. What do I do?
  • Where should I get my templates printed?
  • Can I order a single card template?
  • How do I download my product?
  • What is a Success Story and how can I submit my images?
  • Do you offer any coupons/discounts/giveaways?
  • When I buy a product from your shop will I get something physical in the mail?
  • Do you give a discount for a first time purchase?
  • I had an account with you and now I seem to be unable to log in
  • Can I pay via eCheck?
  • I downloaded the templates, but I am unable to use them as I don't have very much experience in Photoshop and InDesign. Can I get a refund?
  • Do you offer phone support?
  • Will you sponsor my workshop?
  • Do you have memberships or subscriptions?
  • I love the text - but where is the font?
  • Some of your products show text - is it real verbiage or just “fluff” text?
  • What exactly is Customizable in the templates?
  • I'm new to the site - where do I start?
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